jkjili Privacy Policy

1. Introduction

jkjili operates an online gaming platform serving Philippine players. In providing this service, we collect and process personal information about you. This policy describes those practices clearly and honestly so you know exactly what happens with your data when you use jkjili.

When this policy refers to "personal data" or "personal information," we mean any information that identifies or can reasonably identify you as an individual — including your name, contact details, account history, and payment records. We handle this information responsibly and only for the purposes described here.

2. Data We Collect

jkjili collects personal data in the following categories:

3. How We Use Your Data

Your personal data is used for the following purposes:

• Account management — creating and maintaining your jkjili account, including identity verification (KYC) and OTP-based authentication.
• Transaction processing — handling PHP deposits and withdrawals through Philippine banking and e-wallet channels, and maintaining accurate account balance records.
• Service delivery — operating the sportsbook, casino, slots, eBingo, and other platform sections; resolving bet disputes and game queries.
• Security and fraud prevention — detecting and preventing fraudulent activity, account takeovers, and abuse of the platform.
• Compliance — meeting obligations related to anti-money laundering, identity verification, and other applicable requirements.
• Platform improvement — analysing aggregated, anonymised usage data to improve the platform experience for Philippine players.
• Communications — sending account-related messages including security alerts, transaction confirmations, and — where you have opted in — promotional communications.

4. Sharing Your Data

jkjili does not sell your personal data. We share personal information only in the following limited circumstances:

• Payment processors — Philippine banking partners and e-wallet processors receive the minimum transaction data necessary to complete PHP deposits and withdrawals.
• Identity verification services — KYC and identity document verification may involve third-party verification providers operating under confidentiality obligations.
• Technology and hosting providers — platform infrastructure and cloud hosting providers who process data under data processing agreements.
• Legal obligations — where required by applicable law, court order, or official authority request. In such cases, jkjili will disclose only the minimum information required.
• Business transfers — in the event of a merger, acquisition, or asset sale, player data may be transferred to the successor entity under equivalent privacy protections.

All third parties with whom jkjili shares data are required to handle that data securely and only for the specified purpose.

5. Security Measures

jkjili implements technical and organisational security measures appropriate to the sensitivity of the data we hold:

• SSL/TLS encryption is applied to all data in transit between your device and jkjili's servers.
• Stored data — including account details and transaction records — is protected with encryption and access controls.
• Account access is protected by OTP verification during login and critical account actions.
• KYC documents are handled through restricted-access processes with audit logging.
• Security practices are reviewed regularly and updated in response to emerging risks.

You are responsible for keeping your account credentials — username and password — confidential. jkjili will never ask for your password via email, SMS, or any other channel. If you suspect your account has been accessed without your permission, contact support immediately.

6. Cookies and Tracking Technologies

jkjili uses cookies and similar browser-based technologies on the platform. These serve the following functions:

• Session cookies — keep you logged in during your visit so you do not need to re-authenticate between pages.
• Preference cookies — remember settings such as display preferences across sessions.
• Analytics cookies — collect anonymised data about how the platform is used, which pages are visited most, and where technical issues occur. This data is aggregated and not linked to individual accounts.
• Security cookies — help detect fraudulent or automated access attempts.

You can manage or block cookies through your browser settings. Blocking functional cookies may affect your ability to stay logged in or use certain features of the platform. Analytics cookies can be disabled without affecting core platform functionality.

7. Data Retention

jkjili retains personal data for as long as it is necessary for the purpose it was collected — or as required by applicable compliance obligations. General retention guidelines are as follows:

• Active accounts — personal and account data is retained for the duration of your account and for a period after closure as required by applicable rules.
• Financial records — transaction data including PHP deposit and withdrawal records are retained for the legally required period for financial record-keeping.
• KYC documents — identity verification documents are retained as required by applicable anti-money laundering and identity verification obligations.
• Support communications — records of support interactions are retained for dispute resolution and audit purposes.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you as an individual.

8. Your Rights

As a jkjili account holder, you have the following rights regarding your personal data:

• Access — you can request a copy of the personal data jkjili holds about you.
• Correction — you can request that inaccurate or incomplete personal data be corrected. For basic account details, this can be done via account settings or support.
• Deletion — you can request that your personal data be deleted. This is subject to our legal and operational retention obligations — for example, transaction records required for compliance cannot be deleted on request.
• Objection to processing — you can object to personal data being used for specific purposes, such as direct marketing communications.
• Portability — you can request that your personal data be provided in a commonly used, machine-readable format where technically feasible.

To exercise any of these rights, contact jkjili through the in-platform support channel. We will respond to verified requests within a reasonable timeframe. Some requests may require identity verification before they are processed.

9. Minors

jkjili is strictly a platform for adults aged 21 and over. We do not knowingly collect personal data from anyone under the age of 21. If you believe a minor has registered an account on jkjili, please contact us through the support channel so we can investigate and take appropriate action, including closing the account and removing any associated data.

10. Changes to This Policy

jkjili may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable requirements. When changes are made, the revised policy will be posted on this page with an updated review date at the top.

For material changes, jkjili will make reasonable efforts to notify registered players through in-platform notifications or by message to your registered contact details. It is your responsibility to review this policy periodically. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is handled, please contact jkjili through the in-platform support channel. Our support team handles privacy-related requests alongside general account queries.

You can also reach us by email at the address shown in the footer of this page. Privacy and data requests are treated with confidentiality and handled separately from general support enquiries where required.